US RTA CABINETS


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FAQ

Frequently Asked Questions


Our Company


Where is your company/factory?

Our cabinets are designed and manufactured in Temecula, Ca.


Who is US RTA Cabinets?

US RTA Cabinets designs and manufactures cabinets in Temecula, California. Our specialty is flat-packed European style frameless cabinetry. 

As a company we have nearly 50 years of combined experience in all phases of the industry.


Do you install cabinets or remodel?

Yes. We install and offer general remodeling for Southern California customers.


Prices and Quotes


How can I get a quote?

For products that are not yet available for online ordering, you may email your information to customerservice@usrtacabinets.com or call 888-821-9767 to discuss with a designer.


How do I pay for my order?

US RTA Cabinets accepts all major credit cards along with PayPal or direct wire transfer. 100% payment must be received before your order can be processed.


Do you have special pricing for contractors or other industry professionals?

Yes. Call 888-821-9767 for details.


Ordering and Delivery


How long does it take from the time I order cabinets until they are delivered?

U.S. made CLEAF cabinets ship within 3 to 4 weeks. U.S. made cabinets requiring paint or stain ship within 5 to 6 weeks.


How much is shipping?

Destination Terminal delivery is free for orders over $2,500. Residential Delivery for orders over $2,500 is $199. Shipping rates for orders under $2,500 are calculated at checkout. 


Where will you ship to?

We ship to all U.S. states, including Alaska and Hawaii. Shipping outside of the U.S. may be arranged by the customer.


Are your cabinets covered by a warranty?

Yes, all U.S. made cabinets are covered by a limited lifetime warranty. See Terms & Conditions for details.


Products


Do you sell unfinished cabinets?

Yes. Doors and drawer fronts may be ordered unfinished. Casework options include: Melamine, UV cured birch plywood, UV cured maple plywood, and Unfinished birch or maple.


Do you sell just cabinet doors or drawer fronts?

Yes. Doors and Drawer fronts may be special ordered by emailing customerservice@usrtacabinets.com or calling 888-821-9767.


Do you have glass door cabinets or open shelf cabinets?

Yes. Glass door and open shelf cabinets are available as options when ordering. Glass is not included.


Do I need a finished panel for the exposed cabinet ends?

Yes. Our cabinets are assembled with screws. The screws are inserted from the side of the cabinet and will be exposed at the end of a run.


Do you manufacture bathroom cabinets and vanities?

Yes. See individual categories for ordering.


Can I order a custom depth for my cabinet?

Yes. Custom depths for U.S. made cabinets may be specified at time of order.



Design


How quickly can I expect to get my design?

Designs are typically completed within 3 business days.


What software do you design with?

We design with software that is also used in the manufacturing process. Cabinet Vision with Screen to Machine software allows us to layout your space and send the design straight to the CNC for cutting. view design sample


Are your designers experienced?

Our designers average of over 5 years design experience. Our designers also have valuable experience with installation and manufacturing, the importance of this experience cannot be understated when purchasing custom made cabinets.


What do you get with a design?

We will provide detailed floor plans, elevation drawings, assembly sheets and 3d renditions along with a detailed quote or shopping cart.


What do I have to provide to receive a design?

Your designer will need accurate measurements of your space and your appliances. Photos of your current space will also be useful.


Manufacturing


Do you manufacture all of your cabinetry?

We manufacture all of our U.S. made cabinetry in Temecula, CA.


How are the U.S. made cabinets manufactured?

The first step in manufacturing is the design process, whether you purchase a layout/design from us or not -your cabinets are layed out in our Cabinet Vision software and configured to the specifications you choose when ordering. The design is then sent to the CNC for cutting. The cut cabinet parts are then edgebanded and packaged for shipment.


I don't see the cabinet I want, can you make it?

We can make virtually any cabinet. If you want something that is not listed on our website you may contact us via email at customerservice@usrtacabinets.com or call 888-821-9767 to discuss your requirements.